Privacy Policy
Privacy Policy of Wolff & Coster
Wolff & Coster values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices outlined in this policy.
Collection of Personal Information
Wolff & Coster collects various types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The collected personal information is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to requests
- Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Wolff & Coster does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- When required by law or to comply with legal procedures
- To protect the rights, property, or safety of Wolff & Coster, its customers, or the public
Security of Personal Information
Wolff & Coster implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Limited access to personal information to those employees and partners who need the information to provide our services
Retention of Personal Information
Wolff & Coster retains personal data only as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights regarding their personal data under applicable law, including:
- Right of access: Customers can request a copy of their personal data held by Wolff & Coster.
- Right to rectification: Customers may request the correction of inaccurate or incomplete personal data.
- Right to erasure: Customers may request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent: Customers may withdraw their consent for the processing of their personal data at any time.
Cookies and Similar Technologies
Wolff & Coster uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Wolff & Coster may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed about any changes.
Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, please contact Wolff & Coster at the following address:
Email: info@wolffcosterlondon.com
Wolff & Coster is committed to protecting its customers' privacy and using personal data responsibly and securely.